Cloud Services Management Course Details

About the Course

The Cloud Services Management course is an advanced, five-day intensive program designed to bridge the gap between cloud infrastructure and business value. While many technical programs focus solely on implementation, this course addresses the comprehensive management and operational strategies required to run a successful cloud-first organization. It provides technical and business leaders with the frameworks necessary to manage the entire cloud service lifecycle—from initial financial planning and governance to workforce transformation and multi-cloud orchestration.

Students will explore the shift from traditional IT to a digital-first operating model, integrating Agile and DevOps principles into the core of their service delivery. The curriculum covers critical modern domains including cloud-native application development, microservices, and Infrastructure as Code (IaC). By focusing on “Business Resiliency” rather than just standard backup, the course ensures that organizations can maintain continuous operations in a complex, multi-cloud landscape.

Audience Profile

This course is intended for:

• Cloud Engineers and Infrastructure Administrators transitioning into management or lead architectural roles.

• Software Developers seeking to understand the operational, financial, and governance side of cloud-native platforms.

• IT Managers and Business Leaders responsible for the strategic success and ROI of cloud initiatives.

• Architecture Consultants preparing for expert-level cloud service certifications.

Learning Objectives

Upon completion of this program, students will be proficient in the following domains:

Cloud Lifecycle & Financial Strategy

• Navigating the phases of the cloud service lifecycle using both Waterfall and Agile methodologies.

• Implementing robust financial planning and cost-management strategies for cloud consumption.

• Defining clear service goals, scope, and deliverables for internal and external stakeholders.

Workforce & Cultural Transformation

• Redefining IT roles (e.g., SRE, Cloud Architect) to support a modern cloud operating model.

• Driving cultural shifts toward cross-functional collaboration and “product over project” mindsets.

• Establishing governance and risk management frameworks tailored to hybrid environments.

Multi-Cloud Strategy & Orchestration

• Evaluating and selecting cloud service providers based on compliance, security, and performance.

• Managing workload mobility, interoperability, and portability across multiple cloud ecosystems.

• Utilizing cloud service brokerages and management platforms to unify disparate resources.

Application Modernization & Resiliency

• Identifying legacy applications for modernization via rehosting, refactoring, or replatforming.

• Implementing CI/CD pipelines, version control, and DevSecOps within a 12-factor app methodology.

• Deploying and managing containers and Microservices as a Service (MaaS).

• Enhancing business resiliency through AIOps, disaster recovery, and data security maturity.

Certification Exam

This course is specifically designed to prepare students for the Cloud Architect Expert (DECS-CA) level certification. It serves as the capstone for professionals who have already mastered cloud infrastructure design and are now focusing on high-level management and operational excellence.

Prerequisites

• Required: Completion of the Cloud Infrastructure and Services (CIS) foundation or equivalent industry experience.

• Recommended: Familiarity with Cloud Infrastructure Planning and Design (CIPD) concepts.

• Advanced Track: For those pursuing expert-level certification, existing associate and specialist certifications in cloud architecture are highly recommended.