MCSE Productivity (Skype for Business)

Description

This is a 7-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users. This boot camp also covers the core solutions associated to the Microsoft Sype for business platform including who design, plan, deploy, and maintain solutions for unified communications (UC). Studentw will learn to deploy Skype for Business Server and Skype for Business Online solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability.

This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server.

This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification and the Elective Exam: 70-334: Core Solutions of Microsoft Skype for Business 2015

This 7-day boot camp is a combination of the following official Microsoft courses:

20347A – Enabling and Managing Office 365; Exam 70-346 and Exam 70-347
20334B – Core Solutions of Microsoft Sype for Business 2015 Exam 70-334

What’s included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.

Methods

  • Instructor Led (the best training format we offer)
  • Live Online Classroom – Online Instructor Led
  • Self-Paced Video

Speak to an Admissions Representative for complete details

Curriculum

MCSA OFFICE 365

Module 1: Planning and provisioning Microsoft Office 365
This module reviews the features of Office 365 and identifies recent improvements to the service. Also it describes how to configure an Office 365 tenant and plan for a pilot deployment.

Lessons
• Overview of Office 365
• Provisioning an Office 365 tenant
• Planning a pilot deployment

Lab :Provisioning Office 365

• Configuring an Office 365 tenant
• Configuring a custom domain
• Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:
• Describe the features and benefits of Office 365.
• Provision new tenant accounts.
• Plan a pilot deployment of Office 365.

Module 2: Managing Microsoft Office 365 users and groups
This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.

Lessons
• Managing user accounts and licenses
• Managing passwords and authentication
• Managing security groups in Office 365
• Managing Office 365 users and groups with Windows PowerShell
• Configuring administrative access

Lab : Managing Office 365 users and passwords
• Managing Office 365 users and licenses by using the Office 365 admin center
• Managing Office 365 password policies

Lab : Managing Office 365 groups and administration
• Managing Office 365 groups
• Managing Office 365 users and groups by using Windows PowerShell
• Configuring delegated administrators

After completing this module, students will be able to:
• Manage user accounts and licenses by using the Microsoft Office 365 admin center.
• Manage passwords and authentication.
• Manage security and distribution groups by using the Office 365 admin center.
• Manage Office 365 users and groups by using Windows PowerShell.
• Configure administrative access.

Module 3: Configuring client connectivity to Microsoft Office 365This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. Also this teaches you how to configure different types of Office 365 clients.

Lessons
• Planning for Office 365 clients
• Planning connectivity for Office 365 clients
• Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365
• Configuring DNS records for Office 365 clients
• Running the Office 365 connectivity analyzer tools
• Connecting Office 2016 clients

After completing this module, students will be able to:
• Plan for the deployment of Microsoft Office 365 clients.
• Plan for, and troubleshoot, connectivity for Office 365 clients.
• Configure connectivity for Office 365 clients.

Module 4: Planning and configuring directory synchronization
This module describes how to plan and configure directory synchronization between Azure AD and on-premises AD DS.

Lessons
• Planning and preparing for directory synchronization
• Implementing directory synchronization by using Azure AD Connect
• Managing Office 365 identities with directory synchronization

Lab : Planning and configuring directory synchronization
• Preparing for directory synchronization
• Configuring directory synchronization
• Managing Active Directory users and groups

After completing this module, students will be able to:
• Plan and prepare for directory synchronization.
• Implement directory synchronization by using Microsoft Azure Active Directory Connect (Azure AD Connect).
• Manage Microsoft Office 365 identities with directory synchronization.

Module 5: Planning and deploying Office 2016 ProPlus
This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.

Lessons
• Overview of Office 365 ProPlus
• Planning and managing user-driven Office 365 ProPlus deployments
• Planning and managing centralized deployments of Office 365 ProPlus
• Office telemetry and reporting

Lab : Deploying Office 365 ProPlus
• Preparing an Office 365 ProPlus managed installation
• Managing user-driven Office 365 ProPlus installations
• Managing Centralized Office 365 ProPlus installations

After completing this module, students will be able to:
• Describe Office 365 ProPlus.
• Plan and manage user-driven Office 365 ProPlus deployments.
• Plan and manage centralized deployments for Office 365 ProPlus.
• Describe Office telemetry and reporting.

Module 6: Planning and managing Exchange Online recipients and permissions
This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.

Lessons
• Overview of Exchange Online
• Managing Exchange Online recipients
• Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions
• Configuring Exchange Online recipients
• Configuring delegated administration

After completing this module, students will be able to:
• Plan and prepare for directory synchronization.
• Implement directory synchronization by using Microsoft Azure Active Directory Connect (Azure AD Connect).
• Manage Microsoft Office 365 identities with directory synchronization.

Module 7: Planning and configuring Microsoft Exchange Online services
This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.

Lessons
• Planning and configuring email flow in Office 365
• Planning and configuring email protection in Office 365
• Planning and configuring client access policies
• Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online
• Configuring message transport settings

Lab : Configuring email protection and client policies
• Configuring email protection
• Configuring client access policies

After completing this module, students will be able to:
• Plan and configure email flow in Office 365.
• Plan and configure antimalware and anti-spam settings in Office 365.
• Plan and configure policies for Exchange Online Clients.
• Plan and configure a migration to Exchange Online.

Module 8: Planning and deploying Skype for Business Online
This module describes how to plan and implement the Skype for Business Online deployment. Also it describes how to plan voice integration with Skype for Business Online.

Lessons
• Planning and configuring Skype for Business Online service settings
• Configuring Skype for Business Online users and client connectivity
• Planning voice integration with Skype for Business Online

Lab : Deploying Skype for Business Online
• Configuring Skype for Business Online organization settings
• Configuring Skype for Business Online user settings
• Configuring a Skype Meeting Broadcast

After completing this module, students will be able to:
• Plan and configure Skype for Business Online service settings.
• Configure Skype for Business Online user settings and clients.
• Plan voice integration with Skype for Business Online.

Module 9: Planning and configuring SharePoint Online
This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. Also it describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.

Lessons
• Configuring SharePoint Online services
• Planning and configuring SharePoint site collections
• Planning and configuring external user sharing

Lab : Configuring SharePoint Online
• Configuring SharePoint Online settings
• Creating and configuring a SharePoint Online site collection
• Configuring and verifying external user sharingConfigure

After completing this module, students will be able to:
• Configure SharePoint Online services.
• Plan and configure SharePoint Online site collections
• Plan and configure external user sharing.

Module 10: Planning and configuring a Office 365 collaboration solution
This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.

Lessons
• Planning and managing Yammer Enterprise
• Planning and configuring OneDrive for Business
• Configuring Office 365 groups

Lab : Planning and configuring an Office 365 collaboration solution
• Configuring a Yammer Enterprise
• Configuring OneDrive for Business
• Configuring Office 365 groups

After completing this module, students will be able to:
• Enable and configure Yammer Enterprise.
• Configure OneDrive for Business.
• Configure Office 365 groups.

Module 11: Planning and configuring rights management and compliance
This module describes the compliance features in Office 365 and explains how to manage them. Also it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally it discusses the security features in Office 365.

Lessons
• Overview of the compliance features in Office 365
• Planning and configuring Azure rRights Mmanagement in Office 365
• Managing the compliance features in Office 365

Lab : Configuring Rights Management and compliance
• Configuring rights management in Office 365
• Configuring compliance features

After completing this module, students will be able to:
• Describe the compliance features in Office 365.
• Configure Azure RMS in Office 365.
• Manage the compliance features in Office 365.

Module 12: Monitoring and troubleshooting Microsoft Office 365This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.

Lessons
• Troubleshooting Office 365
• Monitoring Office 365 service health

Lab: Monitoring and troubleshooting Office 365
• Monitoring Office 365
• Monitoring service health and analyzing reports

After completing this module, students will be able to:
• Troubleshoot Microsoft Office 365 connectivity and service issues.
• Monitor Office 365 service health.

Module 13: Planning and configuring identity federation
This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.

Lessons
• Understanding identity federation
• Planning an AD FS deployment
• Deploy AD FS for identity federation with Office 365
• Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation
• Deploying Active Directory Federation Services (AD FS) and Web Application
• Configuring federation with Office 365
• Verifying single sign-on (SSO)

After completing this module, students will be able to:
• Describe how identity federation works, and how AD FS can be used to implement identity federation.
• Plan an AD FS deployment to support identify federation with Office 365.
• Deploy AD FS to enable SSO for Office 365
• Describe hybrid solutions

MCSE PRODUCTIVITY (SKYPE FOR BUSINESS)

Module 1: Installing and Implementing Skype for Business Server 2015
This module helps you to identify the external dependencies for Skype for Business Server 2015. It also explains how to plan SIP domains to ensure a successful implementation. Further, it describes how to install Skype for Business Server 2015 and how it integrated with Exchange Server and SharePoint Server.

Lessons
• Server and Service Dependencies
• Planning SIP Domains
• Installing Skype for Business Server 2015
• Integrating Skype for Business Server 2015 with Exchange Server and SharePoint Server

Lab: Deploying Skype for Business Server 2015
• Creating DNS Records
• Installing and Configuring Skype for Business Server 2015
• Installing Skype for Business Certificates
• Configuring Exchange Server Integration

Lab: Configuring DNS for Skype for Business 2015
• Creating DNS Records
• Installing and Configuring Skype for Business Server 2015
• Installing Skype for Business Certificates
• Configuring Exchange Server Integration

After completing this module, students will be able to:
• Identify the external dependencies for Skype for Business Server 2015.
• Explain how to plan the SIP domains to ensure a successful implementation.
• Describe how to install Skype for Business Server 2015.
• Describe how Skype for Business Server 2015 is integrated with Exchange Server and SharePoint Server.

Module 2: Administering Skype for Business Server 2015
This module explains how to use the Skype for Business Control Panel and Skype for Business Management Shell. It also explains how to create useful Skype for Business scripts and implement Role Based Access Control in Skype for Business. Additionally, this module explains how to use important Test cmdlets and various tools to troubleshoot Skype for Business 2015.

Lessons
• Skype for Business Control Panel
• Skype for Business Management Shell
• Scripting in the Skype for Business Shell
• Implementing Role Based Access Control (RBAC)
• Using the Test Cmdlets
• Tools for Troubleshooting Skype for Business 2015

Lab: Using Tools to Troubleshoot Skype for Business Server 2015
• Installing the Skype for Business Control Panel on Windows 10
• Using the Skype for Business Control Panel
• Using the Skype for Business Management Shell
• Using Command Shell Cmdlets to Create an RBAC Structure
• Using Test Cmdlets
• Capturing an IM Conversation
• Performing a Network Capture by Using Message Analyzer

Lab: Using Administrative Tools to Manage Skype for Business Server 2015
• Installing the Skype for Business Control Panel on Windows 10
• Using the Skype for Business Control Panel
• Using the Skype for Business Management Shell
• Using Command Shell Cmdlets to Create an RBAC Structure
• Using Test Cmdlets
• Capturing an IM Conversation
• Performing a Network Capture by Using Message Analyzer

After completing this module, students will be able to:
• Explain how to use the Skype for Business Control Panel.
• Explain how to use the Skype for Business Management Shell.
• Explain how to create useful Skype for Business scripts.
• Explain how to implement Role Based Access Control in Skype for Business.
• Explain how to use important Test cmdlets.
• Explain how to use the various tools to troubleshoot Skype for Business 2015.

Module 3: Configuring Users and Clients in Skype for Business 2015
This module explains how to configure users for Skype for Business. It also explains how to deploy Skype for Business 2015 clients and configure client policies. It explains the authentication and sign-in process for the clients. It also describes how to configure the server settings that impact Skype for Business and how to generate and distribute the Skype for Business Address Book.

Lessons
• Configuring Users
• Deploying Skype for Business 2015 Clients
• Sign In, Registration, and Authentication
• Configuring Skype for Business Client Policies
• Configuring Skype for Business Server 2015 Settings
• Managing the Skype for Business Address Book

Lab: Configuring Users and Clients in Skype for Business 2015
• Enabling Users for Skype for Business Using the Management Shell
• Troubleshooting a User Login Issue
• Configuring Client Policies
• Configuring the Address Book

Lab: Configuring Policies and the Address Book in Skype for Business 2015
• Enabling Users for Skype for Business Using the Management Shell
• Troubleshooting a User Login Issue
• Configuring Client Policies
• Configuring the Address Book

After completing this module, students will be able to:
• Explain how to configure users for Skype for Business.
• Explain how to deploy Skype for Business 2015 clients.
• Explain the authentication and sign in process for Skype for Business clients.
• Describe how to configure client policies.
• Explain how to configure the server settings that impact Skype for Business.
• Describe how to generate and distribute the Skype for Business Address Book.

Module 4: Configuring and Implementing Conferencing in Skype for Business 2015
This module explains the features for conferencing in Skype for Business 2015. It also explains how to integrate the Office Web Apps Server with Skype for Business 2015. It then explains how to design and implement simple URLs. Further, it describes the bandwidth requirements of the conferencing codecs and explains how to configure the conferencing settings of Skype for Business Server 2015.

Lessons
• Conferencing Features and Modalities
• Integrating Skype for Business 2015 with Office Web Apps Server
• Namespace Planning
• Bandwidth Planning
• Configuring Conferencing Settings

Lab: Installing and Configuring the Office Web Apps Server
• Installing and Configuring the Office Web Apps Server
• Configuring Skype for Business Conferencing
• Validating Skype for Business Conferencing

Lab: Configuring Conferencing in Skype for Business Server 2015
• Installing and Configuring the Office Web Apps Server
• Configuring Skype for Business Conferencing
• Validating Skype for Business Conferencing

After completing this module, students will be able to:
• Describe the available features for conferencing in Skype for Business 2015.
• Explain how to integrate the Office Web Apps Server with Skype for Business 2015.
• Explain how to design and implement simple URLs.
• Explain the bandwidth requirements of the conferencing codecs.
• Explain how to configure the conferencing settings of Skype for Business Server 2015.

Module 5: Designing and Implementing Monitoring and Archiving in Skype for Business 2015
This module explains the components of the monitoring service in Skype for Business 2015. It also explains how to design and implement archiving, design and archiving policy, and implement an archiving policy. Additionally, it explains how to implement the archiving of Skype for Business IMs and conferences in Exchange and SharePoint.

Lessons
• Components of the Monitoring Service
• Implementing Archiving
• Designing an Archiving Policy
• Implementing an Archiving Policy
• Implementing Exchange and SharePoint Integration of Archiving

Lab: Implementing Monitoring
• Enabling Monitoring Reports
• Experiencing Archiving of an IM Session to Exchange

Lab: Implementing Archiving
• Enabling Monitoring Reports
• Experiencing Archiving of an IM Session to Exchange

After completing this module, students will be able to:
• Describe the components of the monitoring service in Skype for Business 2015.
• Explain how to design and implement archiving.
• Explain how to design an archiving policy.
• Explain how to implement an archiving policy.
• Explain how to implement the archiving of Skype for Business IMs and conferences in Exchange and SharePoint.

Module 6: Implementing Additional Conferencing Options in Skype for Business Server 2015
This module explains the conferencing lifecycle and the implementation of audio/video and Web conferencing policies. It also explains how to design and configure dial-in conferencing and large and broadcast meetings. It also explains how to configure a Lync Room System.

Lessons
• Conferencing Lifecycle
• Designing and Configuring Audio/Video and Web Conferencing Policies
• Deploying Dial-in Conferencing
• Configuring a Lync Room System
• Configuring Large and Broadcast Meetings

Lab: Implementing a Conferencing Policy
• Configuring Conferencing Policies
• Troubleshooting Conferencing
• Configuring Dial-In Conferencing
• Configuring a Lync Room System

Lab: Configuring Additional Conferencing Modalities
• Configuring Conferencing Policies
• Troubleshooting Conferencing
• Configuring Dial-In Conferencing
• Configuring a Lync Room System

After completing this module, students will be able to:
• Explain the conferencing lifecycle.
• Explain how to implement audio/video and Web conferencing policies.
• Explain how to design and configure dial-in conferencing.
• Explain how to configure a Lync Room System.
• Explain how to configure large and broadcast meetings.

Module 7: Deploying Skype for Business 2015 External Access
This module explains the modalities for external access and capabilities for remote users. It also explains how to design and implement External Access Policies and security to meet the needs of an organization. Additionally, it explains how to design and manage external network configurations, create and manage reverse proxy configurations, design and manage the mobility service. Further, it explains how to design and configure federation.

Lessons
• External Access Overview
• Configuring External Access Policies and Security
• Configuring External Access Network and Certificates
• Configuring Reverse Proxy
• Designing Mobility in Skype for Business 2015
• Designing Federation in Skype for Business 2015

Lab: Designing and Implementing External User Access
• Defining the Edge Server in the Topology
• Installing and Configuring the Edge Server
• Installing and Configuring Reverse Proxy
• Troubleshooting External Messaging

Lab: Installing the Components for External Users
• Defining the Edge Server in the Topology
• Installing and Configuring the Edge Server
• Installing and Configuring Reverse Proxy
• Troubleshooting External Messaging

After completing this module, students will be able to:
• Describe the modalities for external access and capabilities for remote users.
• Explain how to design and implement External Access Policies and security to meet the needs of an organization.
• Explain how to design and manage external network configurations.
• Explain how to create and manage reverse proxy configurations.
• Explain how to design and manage the mobility service.
• Explain how to design and configure federation.

Module 8: Implementing Persistent Chat in Skype for Business 2015
This module explains how to design a Persistent Chat topology. It also explains how to deploy Persistent Chat and configure and manage Persistent Chat.

Lessons
• Designing Persistent Chat Topology
• Deploying Persistent Chat
• Configuring and Managing Persistent Chat

Lab: Configuring and Experiencing Persistent Chat
• Configuring the Topology for Persistent Chat
• Installing Persistent Chat
• Configuring Chat Rooms and Policies
• Validating the Persistent Chat Deployment
• Troubleshooting Persistent Chat

Lab: Designing and Deploying Persistent Chat
• Configuring the Topology for Persistent Chat
• Installing Persistent Chat
• Configuring Chat Rooms and Policies
• Validating the Persistent Chat Deployment
• Troubleshooting Persistent Chat

After completing this module, students will be able to:
• Explain how to design a Persistent Chat topology.
• Explain how to deploy Persistent Chat.
• Explain how to configure and manage Persistent Chat.

Module 9: Implementing Disaster Recovery in Skype for Business 2015
This module explains the concepts of disaster recovery in Skype for Business 2015. It also explains how to design and implement Pool Pairing and how to plan additional disaster recovery scenarios.

Lessons
• Disaster Recovery in Skype for Business
• Implementing Front End Pool Pairing
• Other Approaches to Disaster Recovery in Skype for Business 2015

Lab: Designing and Implementing Disaster Recovery
• Configuring Pool Pairing
• Testing the Pool Failover

After completing this module, students will be able to:
• Explain the concepts of disaster recovery in Skype for Business 2015.
• Explain how to design and implement Pool Pairing.
• Explain how to plan additional disaster recovery scenarios.

Module 10: Integrating with Skype for Business 2015 Online
This module explains how to design and deploy Skype for Business hybrid.

Lessons
• Designing Skype for Business Hybrid
• Deploying Skype for Business Hybrid

After completing this module, students will be able to:
• Explain how to design Skype for Business hybrid.
• Explain how to deploy Skype for Business hybrid.

Module 11: Implementing High Availability in Skype for Business 2015
This module explains how to configure DNS and hardware load balancing. It also explains how to plan the high availability for back end servers. Further, it describes high availability solutions for the other components of Skype for Business 2015.

Lessons
• Front End Pool Architecture
• Back End Server High Availability
• High Availability for Other Component Servers

Lab: Designing and Implementing High Availability
• Configuring DNS Load Balancing
• Configuring SQL Always On

After completing this module, students will be able to:
• Explain how to configure DNS and hardware load balancing.
• Explain how to plan the high availability for back end servers.
• Describe high availability solutions for the other components of Skype for Business 2015.

Module 12: Planning and Implementing an Upgrade to Skype for Business 2015
This module describes the upgrade and migration paths from Lync Server 2010 and Lync Server 2013. It also explains how to upgrade a Lync Server 2013 Pool to Skype for Business 2015.

Lessons
• Overview of Upgrade and Migration Paths
• Performing an In-Place Upgrade

Lab: Upgrading Lync Server 2013 to Skype for Business 2015
• Performing an In-Place Upgrade of Lync 2013 to Skype for Business 2015.

After completing this module, students will be able to:
• Describe the upgrade and migration paths from Lync Server 2010 and Lync Server 2013.
• Explain how to upgrade a Lync Server 2013 Pool to Skype for Business 2015.

Module 13: Designing the Skype for Business 2015 Topology
This module describes the high level components and features of Skype for Business 2015 and the purpose of the various Skype for Business administrative tools. It also explains the main components of Skype for Business Online and coexistence with on-premises Skype for Business Servers.

Lessons
• Skype for Business 2015 Overview
• Skype for Business Administrative Tools
• Skype for Business Online

Lab: Designing and Publishing a Skype for Business 2015 Topology
• Planning the New York Server Deployment
• Updating the Topology

After completing this module, students will be able to:
• Describe the high-level components and features of Skype for Business 2015.
• Describe the purpose of the various Skype for Business administrative tools.
• Describe main components of Skype for Business Online and coexistence with on-premises Skype for Business Servers.

Enrolled