Description
Duration: 7 days
This course is a 7-day course intended for IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. This course is also intended to provide skills for Enterprise Desktop/Device Support Technicians (EDSTs) who provide Tier 2 support to users who run Windows 10 desktops and devices within a Windows domain environment in medium to large enterprise organizations.
This course also provides administrators with the knowledge and skills needed to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students learn how to plan and implement Windows 10 deployments in large organizations. Students also learn how to manage the Windows 10 installations after deployments in large organizations.
Students also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access using technologies related to Group Policy, Remote Access, and Workplace Join. To support a variety of device and data management solutions, Microsoft Azure Active Directory, Microsoft Intune, and Microsoft Azure Rights Management are introduced. These services are part of the Enterprises Mobility Suite which provides identity and access management, cloud-based device, application, and update management, ad secure data access to information stored both in the cloud and on any location within your corporate network.
This is an accelerated course, designed for computer professionals that require effective, real-world skill-building and timely certification.
This 7-day boot camp is a combination of the following official Microsoft courses:
Installing and Configuring Windows 10 (20698A) (Exam 70-698)
Implementing and Managing Windows 10 (20697-1 (Exam 70-697)
After completing this course students are able to:
Describe the important new features of Windows 10.
Install Windows 10.
Configure a device running Windows 10.
Configure network connectivity for a Windows 10 device.
Manage storage in Windows 10.
Manage files and printers.
Manage apps.
Manage data security.
Manage device security.
Implement Windows 10 features to improve network security.
Monitor and update Windows 10 devices.
Restore files, roll back drivers, and recover Windows 10 devices.
Describe the challenges and solutions for desktop and device management in an enterprise environment.
Deploy Windows 10 Enterprise desktops.
Manage user profiles and user state virtualization.
Manage Windows 10 sign-in and identity.
Manage desktop and application settings by using Group Policy.
Manage data access for Windows-based devices.
Manage remote access solutions.
Configure and manage client Hyper-V.
Manage Windows 10 devices by using enterprise mobility solutions.
Manage desktop and mobile clients by using Microsoft Intune.
Manage updates and endpoint protection by using Microsoft Intune.
Manage application and resource access by using Microsoft Intune.
Prerequisites
Students should have at least two years of experience in the IT field and should already have the following technical knowledge:
Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
Microsoft Active Directory Domain Services (AD DS) principles
Windows Server 2012 R2 fundamentals
Microsoft Windows Client essentials (e.g., working knowledge of Windows 7 and/or Windows 8)
What’s included?
- Authorized Courseware
- Intensive Hands on Skills Development with an Experienced Subject Matter Expert
- Hands-on practice on real Servers and extended lab support 1.800.482.3172
- Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
- Academy Code of Honor: Test Pass Guarantee
- Optional: Package for Hotel Accommodations, Lunch and Transportation
With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.
Methods
- Instructor Led (the best training format we offer)
- Live Online Classroom – Online Instructor Led
- Self-Paced Video
Speak to an Admissions Representative for complete details
Start | Finish | Public Price | Public Enroll | Private Price | Private Enroll |
---|---|---|---|---|---|
9/2/2024 | 9/8/2024 | ||||
9/23/2024 | 9/29/2024 | ||||
10/14/2024 | 10/20/2024 | ||||
11/4/2024 | 11/10/2024 | ||||
11/25/2024 | 12/1/2024 | ||||
12/16/2024 | 12/22/2024 | ||||
1/6/2025 | 1/12/2025 | ||||
1/27/2025 | 2/2/2025 | ||||
2/17/2025 | 2/23/2025 | ||||
3/10/2025 | 3/16/2025 | ||||
3/31/2025 | 4/6/2025 | ||||
4/21/2025 | 4/27/2025 | ||||
5/12/2025 | 5/18/2025 | ||||
6/2/2025 | 6/8/2025 | ||||
6/23/2025 | 6/29/2025 | ||||
7/14/2025 | 7/20/2025 | ||||
8/4/2025 | 8/10/2025 | ||||
8/25/2025 | 8/31/2025 | ||||
9/15/2025 | 9/21/2025 | ||||
10/6/2025 | 10/12/2025 | ||||
10/27/2025 | 11/2/2025 | ||||
11/17/2025 | 11/23/2025 | ||||
12/8/2025 | 12/14/2025 | ||||
12/29/2025 | 1/4/2026 |
Curriculum
Course 20698A
Module 1: Overview of Windows 10
This module introduces the Windows 10 operating system. It describes the new features in Windows 10 and the important changes since Windows 8.1. It describes the use, navigation, and customization of the new, enhanced user interface. This module also mentions the features of Windows 10 that make it beneficial for organizations of different sizes.
Lessons
Introducing Windows 10
Navigating the User Interface
Lab: Navigating and Customizing the User Interface
Navigating Windows 10
Configuring the Start Menu
Configuring the Desktop
After completing this module, students will be able to:
Describe the important new features of Windows 10.
Navigate and customize the Windows 10 interface.
Module 2: Installing Windows 10
This module introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device. It also provides instructions on installing Windows 10 and upgrading to it. This module discusses points to consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system.
Lessons
Preparing to Install Windows 10
Upgrading to Windows 10
Lab: Installing Windows 10
Upgrading Windows 7 to Windows 10
Migrating User Settings
After completing this module, students will be able to:
Describe the different editions of Windows 10 and the features of each.
Install and upgrade to Windows 10.
Module 3: Configuring Your Device
This module explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, Remote Server Administration Tools (RSAT), and Group Policy Objects (GPOs). It describes the different types of user accounts and the benefits of using a Microsoft account. This module also describes Microsoft OneDrive, and how it integrates with Windows 10.
Lessons
Overview of Tools Used to Configure Windows 10
Common Configuration Options
Managing User Accounts
Using OneDrive
Lab: Configuring Windows 10
Using Settings
Using Control Panel
Using Windows PowerShell
Using GPOs
Lab: Synchronizing Settings with OneDrive
Connecting a Microsoft Account
Synchronizing Settings between Devices
After completing this module, students will be able to:
Describe the use of various tools to configure Windows 10.
Explain common configuration options.
Manage user accounts.
Use OneDrive with Windows 10.
Module 4: Configuring Network Connectivity
This module explains the use of tools such as the Settings app, Network, and Sharing Center, and Windows PowerShell to configure network settings. It describes the differences between IPv4 and IPv6 settings, and the benefits of IPv6. It also describes name resolution and provides an overview of the Domain Name System (DNS) service. This module describes the configuration of wireless connectivity in Windows 10 and explains remote access methods available in Windows 10, such as Virtual Private Networks (VPNs), DirectAccess, and Remote Desktop.
Lessons
Configuring IP Network Connectivity
Implementing Name Resolution
Implementing Wireless Network Connectivity
Overview of Remote Access
Lab: Configuring Network Connectivity
Configuring IP Settings Manually
Configuring Automatic IP Settings
Configuring DNS Settings
Testing Name Resolution
After completing this module, students will be able to:
Describe how to configure IP network connectivity.
Implement a name resolution.
Implement wireless network connectivity.
Describe options for remote access in Windows 10.
Module 5: Managing Storage
This module provides an overview of storage options such as hard disks, server-based storage, and virtual hard disks. It describes network storage options such as Network Attached Storage (NAS) and Storage Area Network (SAN) and cloud-based storage options such as OneDrive and Azure Storage. This module describes the management and maintenance of disks, partitions, and volumes. It also describes the Storage Spaces feature and the process of configuring it.
Lessons
Overview of Storage Options
Managing Disks, Partitions, and Volumes
Maintaining Disks and Volumes
Managing Storage Spaces
Lab: Managing Storage
Adding a Disk
Creating a Simple Volume
Compressing a Folder
Enabling Disk Quotas
Creating a Storage Space
After completing this module, students will be able to:
Explain the different storage options in Windows 10.
Manage disks, partitions, and volumes.
Maintain disks, partitions, and volumes.
Manage Storage Spaces.
Module 6: Managing Files and Printers
This module provides an overview of the file systems supported by Windows 10. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools to use for sharing a folder, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. The last lesson in the module describes how to add and share a printer, and how to manage client and server-side printing.
Lessons
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Work Folders
Managing Printers
Lab: Creating, Securing, and Sharing a Folder
Creating and Securing a Data Folder
Sharing the Data Folder
Lab: Enabling Work Folders
Configuring Work Folders
Lab: Installing and Sharing a Printer
Installing and Sharing a Printer
After completing this module, students will be able to:
Describe and create file systems that are supported by Windows 10.
Configure file permissions and limit access to files and folders.
Configure and manage shared folders.
Create and use Work Folders.
Configure and manage printers.
Module 7: Managing Apps in Windows 10
This module describes how to install and configure both desktop apps and Windows Store apps in Windows 10. It explains how to install apps manually and automatically, and how to use Microsoft Systems Center Configuration Manager and Microsoft Intune to deploy apps. It describes the Windows Store, and how to manage access to it. This module also describes the Internet Explorer 11 and Edge browsers and explains how to configure and manage both.
Lessons
Overview of Methods Used to Provide Apps to Users
The Windows Store
Web Browsers
Lab: Installing and Updating Apps from the Windows Store
Installing Apps from the Windows Store
Updating Windows Store Apps
Controlling Access to the Windows Store
Sideloading an App
Lab: Configuring Windows 10 Web Browsers
Configuring Web Browsers
After completing this module, students will be able to:
Describe app deployment options in Windows 10.
Install and manage Windows Store apps.
Configure Windows 10 web browsers.
Module 8: Managing Data Security
This module explains how the technologies available with Windows 10 work together to protect against data-related security threats. It provides an overview of these threats and discusses possible mitigations and best practices for dealing with them. It describes defense-in-depth and Encrypting File System (EFS), and their usage in countering security threats. This module also describes how to configure, administer, and monitor BitLocker.
Lessons
Overview of Data-Related Security Threats
Securing Data with EFS
Implementing and Managing BitLocker
Lab: Managing Data Security
Using EFS
Using BitLocker
After completing this module, students will be able to:
Explain data-related security threats.
Secure data with EFS.
Implement and manage BitLocker.
Module 9: Managing Device Security
This module explains how to mitigate security threats with the use of Security Compliance Manager, Enhanced Mitigation Experience Toolkit, and security settings in GPOs. It also describes User Account Control (UAC), and how to configure it.
Lessons
Using Security Settings to Mitigate Threats
Configuring User Account Control
Lab: Managing Device Security
Creating Security Policies
Testing Security Policies
Configuring UAC Prompts
After completing this module, students will be able to:
Use security settings to mitigate threats.
Configure user account control.
Module 10: Managing Network Security
This module describes common network-related security threats and describes options to mitigate them. It describes Windows Firewall, IPsec connection security rules, and Windows Defender, and how to configure these tools to manage network security.
Lessons
Overview of Network-Related Security Threats
Windows Firewall
Connection Security Rules
Windows Defender
Lab: Managing Network Security
Creating and Testing Inbound Rules
Creating and Testing Outbound Rules
Creating and Testing Connection Security Rules
Configuring Windows Defender
After completing this module, students will be able to:
Describe network-related security threats and options for mitigating them.
Use Windows Firewall to mitigate security threats.
Configure IPsec connection security rules.
Use Windows Defender to protect devices from network-related threats.
Module 11: Maintaining Windows 10
This module describes Windows Update, and Windows Update for Business, and how to configure settings for updates. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Intune to distribute updates within organizations. This module also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.
Lessons
Updating Windows 10
Monitoring Windows 10
Optimizing Performance
Lab: Maintaining Windows 10
Configuring Updates for a Single Device
Configuring Updates with GPOs
Using the Action Center
Monitoring Events
Monitoring Reliability and Performance
After completing this module, students will be able to:
Explain how to update Windows 10.
Monitor Windows 10.
Optimize Windows 10 performance.
Module 12: Troubleshooting and Recovery
This module describes device drivers, and how to use the Device Manager to view, configure, update, and roll back device drivers. It explains file recovery methods in Windows 10, such as Backup and Restore, File History, and Previous Versions. This module also explains features such as System Restore, Startup Recovery, and System Image Recovery, and describes how to use restore points to roll back device configuration.
Lessons
Managing Devices and Drivers
Recovering Files
Recovering Devices
Lab: Troubleshooting and Recovery
Installing an Update Device Driver
Rolling Back the Device Driver
Using File History to Recover Files
Using Previous Versions to Recover Files
Recovering a Device with a Restore Point
Using the Advanced Start-up Options to Recover a Device
After completing this module, students will be able to:
Describe and manage device drivers.
Configure file recovery and revert to previous versions of files.
Use device recovery features in Windows 10.
Course 20697-1C
Module 1: Overview of Windows 10
This module describes the Windows 10 operating system. It describes the new features in Windows 10 and the important changes since Windows 8.1. It describes the use, navigation, and customization of the enhanced Windows 10 user interface. Additionally, this module describes the Windows 10 features that make it beneficial for organizations of different sizes.
Lessons
· Introducing Windows 10
· Navigating the Windows 10 User Interface
Lab: Navigating and Customizing the User Interface
· Navigating the Windows 10 User Interface
· Configuring Start
· Configuring the Desktop
After completing this module, students will be able to:
· Describe important new features of Windows 10.
· Navigate and customize the Windows 10 interface.
Module 2: Installing Windows 10
This module introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device, and provides instructions for installing, or upgrading to, Windows 10. Additionally, this module provides points that you should consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system.
Lessons
· Installing Windows 10
· Upgrading to Windows 10
Lab: Installing Windows 10
· Upgrading Windows 7 to Windows 10
· Migrating User Settings
After completing this module, students will be able to:
· Choose how to install Windows 10.
· Describe the process of upgrading to Windows 10.
Module 3: Configuring Your Device
This module explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, Remote Server Administration Tools (RSAT), and Group Policy Objects (GPOs). It describes the different types of user accounts and the benefits of using a Microsoft account. It also covers the common configuration options in Windows 10. Additionally, this module describes Microsoft OneDrive and its integration with Windows 10.
Lessons
· Overview of Tools You Can Use to Configure Windows 10
· Common Configuration Options
· Managing User Accounts
· Using OneDrive
Lab: Configuring Windows 10
· Using the Settings App
· Using Control Panel
· Using Windows PowerShell
· Using GPOs
Lab: Synchronizing Settings with OneDrive
· Connecting a Microsoft Account
· Synchronizing Settings between Devices
After completing this module, students will be able to:
· Describe the different tools that they can use to configure Windows 10.
· Explain common configuration options.
· Manage user accounts.
· Use OneDrive with Windows 10.
Module 4: Configuring Network Connectivity
This module explains the use of tools to configure network settings, including the Network and Sharing Center and Windows PowerShell. It describes the differences between Internet Protocol version 4 (IPv4) and Internet Protocol version 6 (IPv6) settings, and the benefits of IPv6. Additionally, it describes how to implement name resolution and provides an overview of the Domain Name System (DNS) service. Lastly, this module describes how you can configure wireless connectivity in Windows 10, and explains remote access methods that are available in Windows 10, such as virtual private networks (VPNs), DirectAccess, and Remote Desktop.
Lessons
· Configuring IP Network Connectivity
· Implementing Name Resolution
· Implementing Wireless Network Connectivity
· Overview of Remote Access
Lab: Configuring Network Connectivity
· Verifying and Testing IPv4 Settings
· Configuring Automatic IPv4 Settings
· Configuring and Testing Name Resolution
After completing this module, students will be able to:
· Describe how to configure IP network connectivity.
· Implement name resolution.
· Implement wireless network connectivity.
· Describe options for remote access in Windows 10.
Module 5: Managing Storage
This module provides an overview of storage options, including hard disks, server-based storage, and virtual hard disks. It describes network storage options, including network-attached storage (NAS) and storage area networks (SANs), and cloud-based storage options, such as OneDrive and Microsoft Azure Storage. Additionally, this module describes the management and maintenance of disks, partitions, and volumes, and the configuration and use of the Storage Spaces feature.
Lessons
· Overview of Storage Options
· Managing Disks, Partitions, and Volumes
· Maintaining Disks and Volumes
· Managing Storage Spaces
Lab: Managing Storage
· Adding a Disk
· Creating a Simple Volume
· Compressing a Folder
· Enabling Disk Quotas
· Creating a Storage Space
After completing this module, students will be able to:
· Explain the different storage options in Windows 10.
· Manage disks, partitions, and volumes.
· Maintain disks, partitions, and volumes.
· Manage storage spaces.
Module 6: Managing Files and Printers
This module provides an overview of the file systems that Windows 10 supports. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools that you can use to share folders, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. Additionally, this module explains how to create and use Work Folders. The last lesson in this module describes how to add and share a printer, and how to manage client and server-side printing.
Lessons
· Overview of File Systems
· Configuring and Managing File Access
· Configuring and Managing Shared Folders
· Work Folders
· Managing Printers
Lab: Configuring and Managing Permissions and Shares
· Creating, Managing and Sharing a Folder
· Using Conditions to Control Access and Effective Permissions
Lab: Configuring and Using Work Folders
· Configuring Work Folders
Lab: Installing and Managing a Printer
· Managing and Using a Printer
After completing this module, students will be able to:
· Describe and create file systems that Windows 10 supports.
· Configure file permissions.
· Explain how permission inheritance works.
· Implement conditions to limit access to files and folders.
· Create and manage shares.
· Create and use Work Folders.
· Configure and manage printers.
Module 7: Managing Apps in Windows 10
This module describes how to install and configure desktop apps and Windows Store apps in Windows 10. It explains how to install apps manually and automatically, and how to use Microsoft System Center Configuration Manager and Microsoft Intune to deploy apps. Additionally, it describes the Windows Store and how you can manage access to it. Lastly, this module describes Internet Explorer 11 and Microsoft Edge browsers and explains how to configure and manage both browsers.
Lessons
· Overview of Providing Apps to Users
· The Windows Store
· Web Browsers
Lab: Installing and Updating Apps from the Windows Store
· Sideloading an App
· Signing In with a Microsoft Account
· Installing and Updating Windows Store Apps
Lab: Configuring Windows 10 Web Browsers
· Configuring and Using Microsoft Edge
· Configuring and Using Internet Explorer
After completing this module, students will be able to:
· Describe the Windows 10 options for app deployment.
· Install and manage Windows Store apps.
· Configure Windows 10 web browsers.
Module 8: Managing Data Security
This module explains how the technologies available with Windows 10 work together to protect against data-related security threats. It provides an overview of these threats and discusses possible mitigations and best practices for dealing with them. It describes defense-in-depth and Encrypting File System (EFS), and how you can use those methods to counter security threats. Additionally, this module describes how to configure, administer, and monitor BitLocker drive encryption.
Lessons
· Overview of Data-Related Security Threats
· Securing Data with EFS
· Implementing and Managing BitLocker
Lab: Managing Data Security
· Using EFS
· Using BitLocker
After completing this module, students will be able to:
· Understand data-related security threats.
· Secure data with Encrypting File System (EFS).
· Implement and manage BitLocker Drive Encryption.
Module 9: Managing Device Security
This module explains how to mitigate security threats with the use of Security Compliance Manager, Enhanced Mitigation Experience Toolkit, and security settings in GPOs. It also describes User Account Control (UAC), and how to configure it. This module also explains the use of AppLocker to configure application usage and restrictions.
Lessons
· Using Security Settings to Mitigate Threats
· Configuring UAC
· Configuring Application Restrictions
Lab: Managing Device Security
· Creating Security Policies
· Testing Security Policies
· Configuring UAC Prompts
· Configuring and Testing AppLocker
After completing this module, students will be able to:
· Use security settings to mitigate threats.
· Configure UAC.
· Configure application restrictions
Module 10: Managing Network Security
This module describes common network-related security threats and describes options to mitigate them. It describes tools such as Windows Firewall, IPsec connection security rules, and Windows Defender, and how students can configure these tools to manage network security.
Lessons
· Overview of Network-Related Security Threats
· Windows Firewall
· Connection Security Rules
· Windows Defender
Lab: Managing Network Security
· Creating and Testing Inbound Rules
· Creating and Testing Outbound Rules
· Creating and Testing Connection Security Rules
· Configuring Windows Defender
After completing this module, students will be able to:
· Describe network-related security threats.
· Manage Windows Firewall.
· Configure connection security rules.
· Manage Windows Defender.
Module 11: Troubleshooting and Recovery
This module describes device drivers, and how to use the Device Manager to view, configure, update, and roll back device drivers. It explains file-recovery methods in Windows 10, such as Backup and Restore, File History, and Previous Versions. This module also explains features such as System Restore, Startup Recovery, and System Image Recovery, and describes how to use restore points to roll back device configuration.
Lessons
· Managing Devices and Drivers
· Recovering Files
· Recovering Devices
Lab: Troubleshooting and Recovery
· Managing Device Drivers
· Using File History to Recover Files
· Using Previous Versions to Recover Files
· Recovering a Device with a Restore Point
· Using the Advanced Start-up Options to Recover a Device
After completing this module, students will be able to:
· Describe and manage device drivers.
· Configure file recovery and revert to previous versions of files.
· Describe and use device recovery features in Windows 10
Module 12: Maintaining Windows 10
This module describes Windows Update, and Windows Update for Business, and how to configure settings for updates. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Intune to distribute updates within organizations. This module also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.
Lessons
· Updating Windows
· Monitoring Windows 10
· Optimizing Performance
· Configuring Updates for a Single Device
· Configuring Updates with GPOs
· Monitoring Events
· Monitoring Reliability and Performance
After completing this module, students will be able to:
· Explain how to keep Windows 10 up to date.
· Monitor Windows 10.
· Optimize the performance of Windows 10.