MOD 20347: Enabling and Managing Office 365


Duration: 5 days

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on the skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification.

After completing this course, students will be able to:

Plan an Office 365 deployment, configure the Office 365 tenant and plan a pilot deployment.
Manage Office 365 users, groups, and licenses, and configure delegated administration.
Plan and configure client connectivity to Office 365.
Plan and configure directory synchronization between Azure AD and on-premises AD DS.
Plan and implement the deployment of Office 365 ProPlus.
Plan and manage Exchange Online recipients and permissions.
Plan and configure Exchange Online services.
Plan and implement the Skype for Business Online deployment.
Plan and configure SharePoint Online.
Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.
Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365.
Monitor and review Office 365 services, and troubleshoot Office 365 issues.
Plan and implement identity federation between on-premises AD DS and Azure AD.

What’s included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands-on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


  • Instructor Led (the best training format we offer)
  • Live Online Classroom – Online Instructor Led
  • Self-Paced Video

Speak to an Admissions Representative for complete details

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Module 1: Planning and provisioning Office 365

Overview of Office 365
Provisioning an Office 365 tenant
Planning a pilot deployment
Lab: Provisioning Office 365

Configuring an Office 365 tenant
Configuring a custom domain
Exploring the Office 365 administrator interfaces

Module 2: Managing Office 365 users and groups

Managing user accounts and licenses
Managing passwords and authentication
Managing security groups in Office 365
Managing Office 365 users and groups with Windows PowerShell
Configuring administrative access
Lab: Managing Office 365 users and passwords

Managing Office 365 users and licenses by using the Office 365 admin center
Managing Office 365 password policies
Lab: Managing Office 365 groups and administration

Managing Office 365 groups
Managing Office 365 users and groups by using Windows PowerShell
Configuring delegated administrators

Module 3: Configuring client connectivity to Microsoft Office 365


Planning for Office 365 clients
Planning connectivity for Office 365 clients
Configuring connectivity for Office 365 clients

Lab: Configuring client connectivity to Office 365

Configuring DNS records for Office 365 clients
Running the Office 365 connectivity analyzer tools
Connecting Office 2016 clients
Module 4: Planning and configuring directory synchronization

Planning and preparing for directory synchronization
Implementing directory synchronization by using Azure AD Connect
Managing Office 365 identities with directory synchronization

Lab: Configuring directory synchronization

Preparing for directory synchronization
Configuring directory synchronization
Managing Active Directory users and groups

Module 5: Planning and deploying Office 365 ProPlus

Overview of Office 365 ProPlus
Planning and managing user-driven Office 365 ProPlus deployments
Planning and managing centralized deployments of Office 365 ProPlus
Office telemetry and reporting
Lab: Managing Office 365 ProPlus installations

Preparing an Office 365 ProPlus managed installation
Managing user-driven Office 365 ProPlus installations
Managing Centralized Office 365 ProPlus installations

Module 6: Planning and managing Exchange Online recipients and permissions

Overview of Exchange Online
Managing Exchange Online recipients
Planning and configuring Exchange Online permissions

Lab: Managing Exchange Online recipients and permissions

Configuring Exchange Online recipients
Configuring role-based access control
Module 7: Planning and configuring Exchange Online services

Planning and configuring email flow in Office 365
Planning and configuring email protection in Office 365
Planning and configuring client access policies
Migrating to Exchange Online
Lab: Configuring message transport in Exchange Online

Configuring message transport settings
Lab: Configuring email protection and client policies

Configuring email protection
Configuring client access policies

Module 8: Planning and deploying Skype for Business Online

Planning and configuring Skype for Business Online service settings
Configuring Skype for Business Online users and client connectivity
Planning voice integration with Skype for Business Online

Lab: Configuring Skype for Business Online

Configuring Skype for Business Online organization settings
Configuring Skype for Business Online user settings
Configuring a Skype Meeting Broadcast

Module 9: Planning and configuring SharePoint Online

Configuring SharePoint Online services
Planning and configuring SharePoint site collections
Planning and configuring external user sharing
Lab: Configuring SharePoint Online

Configuring SharePoint Online settings
Creating and configuring a SharePoint Online site collections
Configuring and verifying external user sharing Configure

Module 10: Planning and configuring an Office 365 collaboration solution

Planning and managing Yammer Enterprise
Planning and configuring OneDrive for Business
Configuring Office 365 groups and Microsoft Teams
Lab: Planning and configuring an Office 365 collaboration solution

Configuring a Yammer Enterprise
Configuring OneDrive for Business
Configuring Office 365 groups

Module 11: Planning and configuring rights management and compliance

Overview of the compliance features in Office 365
Planning and configuring Azure Rights Management in Office 365
Managing the compliance features in Office 365
Lab: Configuring Rights Management and compliance

Configuring rights management in Office 365
Configuring compliance features

Module 12: Monitoring and troubleshooting Microsoft Office 365

Troubleshooting Office 365
Monitoring Office 365 service health
Lab: Monitoring and troubleshooting Office 365

Monitoring Office 365
Monitoring service health and analyzing reports
Module 13: Planning and configuring identity federation

Understanding identity federation
Planning an AD FS deployment
Deploy AD FS for identity federation with Office 365
Planning and implementing hybrid solutions (Optional)
Lab: Planning and configuring identity federation

Deploying Active Directory Federation Services (AD FS) and Web Application
Configuring federation with Microsoft Office 365
Verifying single sign-on (SSO)