What's IncludedTraining SolutionsScheduleCurriculumDetails Description The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced...
Cisco
FINESSE OPERATIONS FOR CISCO CONTACT CENTER (CCEFIN)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description This 3-day course is a hands on experience that covers Cisco Finesse for both UCCX and UCCE. The installation and configuration of Cisco Finesse will be...
UNDERSTANDING CISCO CONTACT CENTER FOUNDATIONS (CCEF)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description This course is an architectural overview of the CCE Solution components and deployment models. The course is intended for all Admin and Deployment audiences as well as...
IMPLEMENTING CISCO CONTACT CENTER CHAT & EMAIL (CCECE)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) v1.0 course teaches you how to deploy Cisco© Enterprise Chat and Email (ECE) into an existing...
CISCO CONTACT CENTER ENTERPRISE ADVANCED ADMINISTRATION (CCEAA)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description This course is intended for those performing advanced administration of the CCE solution, or who may be responsible for Tier 2 support. The overall goal of...
IMPLEMENTING CISCO’S CONVERGED CABLE ACCESS PLATFORM (CBR-8) (CCAP)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description cBR-8 is the next generation in Cisco’s series of CMTS (Cable Modem Termination System) platforms. Cisco’s uBR 10K (Universal Broadband Router) previously offered industry-leading CMTS functionality...
CONFIGURING BGP ON CISCO ROUTERS (BGP)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description Configuring BGP on Cisco Routers (BGP) v4.0 provides students with in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the foundations...
ENGINEERING CISCO MERAKI SOLUTIONS PART 1 (ECMS1)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description The Engineering Cisco Meraki Solutions Part 1 (ECMS1) v1.0 course equips students with the knowledge and skills to confidently operate Cisco Meraki deployments. This 1-day, instructor-led...
DEVELOPING APPLICATIONS AND AUTOMATING WORKFLOWS USING CISCO CORE PLATFORMS (DEVASC)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description The Developing Applications and Automating Workflows Using Cisco Core Platforms (DEVASC) v1.0 course helps you prepare for Cisco© DevNet Associate certification and for associate-level network automation...
TROUBLESHOOTING CISCO DATA CENTER INFRASTRUCTURE (DCIT)
What's IncludedTraining SolutionsScheduleCurriculumDetails Description The Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0 course shows you how to troubleshoot LAN, SAN, Cisco Data Center Unified Fabric, Cisco Unified Computing System (UCS),...
