Google IT Support Certificate

Details

Course Overview

Get on the fast track to finding an in-demand job in IT, with a professional certificate from Google. Learn the foundations of networking and operating systems or how to solve problems using code.

Qualify for in-demand jobs in IT

In both small businesses and large organizations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly, while providing great customer service along the way.

    • Database administrator
    • IT specialist
    • Tech support specialist
    • Systems analyst
    • Network engineer
    • Help desk technician
    • IT support specialist
    • IT technician
    • Computer user specialist
    • IT assistant
INTRODUCTORY LEVEL

IT Support Certificate

This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required.

You’ll learn about:

    • Troubleshooting and customer care
    • Networking
    • Operating systems
    • System administration
    • Security

FULL CURRICULUM

    • Technical Support Fundamentals
    • The Bits and Bytes of Computer Networking
    • Operating Systems and You: Becoming a Power User
    • System Administration and IT Infrastructure Services
    • IT Security: Defense Against the Digital Dark Arts

ADVANCED LEVEL

IT Automation with Python Certificate

For learners familiar with basic IT concepts, this advanced program builds on those foundations to take your career to the next level.

You’ll learn about:

    • Python programming
    • IT automation
    • Troubleshooting & debugging
    • Testing in Python
    • How to set up your developer environment

FULL CURRICULUM

    • Crash course on Python
    • Using Python to interact with the operating system
    • Introduction to Git and GitHub
    • Troubleshooting and Debugging Techniques
    • Configuration Management and the Cloud
    • Automating Real-World Tasks with Python