Description
Duration: 4 days
About the Course
Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.
Audience Profile
Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
Job role: Functional Consultant
What’s included?
- Authorized Courseware
- Intensive Hands on Skills Development with an Experienced Subject Matter Expert
- Hands-on practice on real Servers and extended lab support 1.800.482.3172
- Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
- Academy Code of Honor: Test Pass Guarantee
- Optional: Package for Hotel Accommodations, Lunch and Transportation
With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.
Methods
- Instructor-Led (the best training format we offer)
- Live Online Classroom – Online Instructor-Led
- Self-Paced Video
Speak to an Admissions Representative for complete details
| Start | Finish | Public Price | Public Enroll | Private Price | Private Enroll |
|---|---|---|---|---|---|
| 9/23/2024 | 9/26/2024 | ||||
| 10/14/2024 | 10/17/2024 | ||||
| 11/4/2024 | 11/7/2024 | ||||
| 11/25/2024 | 11/28/2024 | ||||
| 12/16/2024 | 12/19/2024 | ||||
| 1/6/2025 | 1/9/2025 | ||||
| 1/27/2025 | 1/30/2025 | ||||
| 2/17/2025 | 2/20/2025 | ||||
| 3/10/2025 | 3/13/2025 | ||||
| 3/31/2025 | 4/3/2025 | ||||
| 4/21/2025 | 4/24/2025 | ||||
| 5/12/2025 | 5/15/2025 | ||||
| 6/2/2025 | 6/5/2025 | ||||
| 6/23/2025 | 6/26/2025 | ||||
| 7/14/2025 | 7/17/2025 | ||||
| 8/4/2025 | 8/7/2025 | ||||
| 8/25/2025 | 8/28/2025 | ||||
| 9/15/2025 | 9/18/2025 | ||||
| 10/6/2025 | 10/9/2025 | ||||
| 10/27/2025 | 10/30/2025 | ||||
| 11/17/2025 | 11/20/2025 | ||||
| 12/8/2025 | 12/11/2025 | ||||
| 12/29/2025 | 1/1/2026 |
