MS-4004: Empower Your Workforce with Microsoft 365 Copilot Use Cases Bootcamp

MS-4004: Empower Your Workforce with Microsoft 365 Copilot Use Cases Course Overview

Duration: 1 Day

MS-4004: Empower Your Workforce with Microsoft 365 Copilot Use Cases introduces participants to applying Microsoft 365 Copilot to common business scenarios. The course explores how Copilot, Copilot Chat, agents, and Microsoft 365 applications can support work across areas such as leadership, sales, marketing, finance, IT, HR, operations, communications, customer service, and legal.

Course Objectives

This course is designed to develop practical knowledge of using Microsoft 365 Copilot across common business functions.

By the end of this course, participants should have a better understanding of how to:

  • Apply Microsoft 365 Copilot to common workplace scenarios
  • Use Copilot across Microsoft 365 applications to create and analyze content
  • Summarize information and generate business insights
  • Use Copilot Chat and agents to support business tasks
  • Identify opportunities to improve productivity across different business functions

Who Should Attend?

  • Business Users
  • Managers and Team Leaders
  • Microsoft 365 Users
  • Professionals seeking to improve their Microsoft 365 Copilot skills

Course Prerequisites

Participants should have basic functional experience with Microsoft 365 services and an understanding of how Microsoft 365 Copilot works across Microsoft 365 applications, including Copilot Chat and Copilot agents. Microsoft also specifies access to a Microsoft 365 subscription licensed for Microsoft 365 Copilot and a OneDrive account for completing the course exercises.

What’s included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands-on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.

Methods

  • Instructor Led (the best training format we offer)
  • Live Online Classroom – Online Instructor Led
  • Self-Paced Video

Speak to an Admissions Representative for complete details

StartFinishPublic PricePublic Enroll Private PricePrivate Enroll
12/8/202512/8/2025
12/29/202512/29/2025
1/19/20261/19/2026
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1/11/20271/11/2027

Course Curriculum

1 – Copilot for Leadership and Business Planning

  • Executive communication and business insights
  • Project planning and decision support
  • Research, analysis, and presentations

2 – Copilot for Sales, Marketing, and Customer Engagement

  • Market and competitor research
  • Sales proposals and customer communications
  • Marketing campaigns and content development
  • Customer service and support scenarios

3 – Copilot for Finance, HR, and Operations

  • Financial analysis and reporting
  • HR insights and employee support
  • Operational planning and collaboration
  • Business data and document analysis

4 – Copilot for IT, Communications, and Legal

  • IT planning and Microsoft 365 adoption
  • Organizational communications and engagement
  • Legal, policy, and compliance-related scenarios
  • Copilot agents and business-specific workflows