CCNA Collaboration


Duration: 6 days

For network video engineers, collaboration engineers, IP telephony, and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data, and mobile applications, the Cisco CCNA Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions.

This is a 6-day course

This course prepares students for Cisco Exams:

210-060 – CICD Implementing Cisco Collaboration Devices
210-065 – CIVND Implementing Cisco Video Network Devices


The knowledge and skills that a learner must have before attending this course are as follows:

*Working knowledge of converged voice and data networks
*Basic knowledge of Cisco IOS gateways
*Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

What’s included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands-on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


  • Instructor Led (the best training format we offer)
  • Live Online Classroom – Online Instructor Led
  • Self-Paced Video

Speak to an Admissions Representative for complete details

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Upon completing this course, the learner will be able to meet these overall objectives:

*Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
*Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified *Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
*Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
*Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
*Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
*Describe how to maintain a Cisco Unified Communications solution
*Describe the Characteristics of a Cisco Unified Communications Solution
*Provision End Users and Associated Devices
*Configure Voice Messaging and Presence
*Maintain Cisco Unified Communications System
*Provide End User Support
*Describe the components and architectures of Cisco Business Video solutions
*Implement Cisco Collaboration endpoints
*Implement Cisco TelePresence endpoints
*Implement multipoint conferencing on Cisco Collaboration endpoints
*Implement Cisco Digital Media Players